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Terms & Conditions

Terms and Conditions

We'll keep these as short as we can, because there is a whole world of cake tutorials to get started with!


Above all  - Safety First!
In our tutorials we only use products that are food safe and non-toxic.

  • Only use edible sugar glue that is completely safe for human consumption.
  • Glitters used directly on cakes must be a food registered product, don't get misled by non-toxic glitter. Non-toxic glitters are sometimes used on cake decorations that will be removed from the cake and not for consumption. Non-toxic glitters must not be sprinkled directly onto the cake.
  • Dowels, cake pops, boards and other items used to support and display the cake must be food safe. Sugar models with supports must be removed from cakes prior to consumption (don't use cocktail sticks). Remove supports prior to serving any cake.

Occasionally knifes, or specialist cake decorating equipment and tools are used. Minors following tutorials must have the consent of their parent or guardian and be supervised at all times. Cake Decorating TV Ltd will not be held liable for any accident that may arise from following our tutorials - either video or downloaded material.
 

Computer Internet Requirements
For your enjoyment we suggest a minimum internet speed of 2Mbits and recommend the following web browsers: Microsoft Edge, Safari, Chrome.
Other browsers may work fine, however we would suggest not using Firefox due to a few known glitches. The quality of the videos are determined by your internet connection and device you are using. You may notice after the first 10 seconds the quality adjusts automatically  - with a good connection you will receive full HD video!
 

Your Subscription / Membership
Your subscription starts on completion of your direct debit or Paypal set-up and will continue until cancelled. Your details are private to you and can only be used on one device at any one time (tablet, computer or smart-phone). We don't mind members of your family using your subscription as long as you all reside at the same address. However you may not transfer such permission to a third party or allow other non-family members to use your subscription.


Gift Subscriptions
Gift subscriptions are a lovely way to treat a friend or relative. You have the option to purchase a 6 or 12 month subscription. You can email the lucky recipient or print out the gift voucher, place in a card or present. We do not send out vouchers in the post.


Your 10% discount off cake decorating products
One of the benefits of being a member is your 10% off these stores:

CakeCraftShop.co.uk
*CakeCraftWorld.co.uk *(From January 2018)

Whether buying a box and board or going for the full works, your 10% off is a real treat!

All you need to do:

  • Select your preferred store then login or create an account using the same email address as you use on CakeDecorating.TV. The store will recognise you as a member and apply the discount automatically. Please be aware for security reasons CakeDecorating.Tv does not share passwords with any online store.  We recommend you use a different password to the one you use on this site.


Commenting on our site (via social media or otherwise)
Please do use social media. Help us create a lovely community where customers can share their cakes via Facebook or Tweet your cake (use the #tag under each video tutorial)  -  in most cases we'll add your image to our website for others to admire!
You may also link to our site and comment on content – the only thing we ask is that it is fair, legal and does not damage our reputation or take advantage of it. We reserve the right to remove reviews outside of these boundaries.
 

Leaving video reviews
Please rate the video and leave a review.  They help us improve our tutorials and we learn what customers like!  Again all we ask  is that it is fair, legal and does not damage our reputation or take advantage of it. We reserve the right to remove reviews outside of these boundaries.
 

Security
Our website uses HTTPS. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted. For payments we use GoCardless and Paypal. For more information please see our section on security and privacy

 

Payment
The minimum age you can register as a paid member of our site is 18 years old. Payment is taken at the beginning of the subscription period. All payments are in pounds sterling GBP. We will notify paying members of any future subscriptions rises well in advance of their next payment.

 

Cancellation
You may cancel your subscription any time by logging into your account area and deactivating your subscription. We will not make refunds for any part subscription remaining, for example: if you cancelled halfway through your subscription we cannot refund the remaining half.  
Cake Decorating TV Ltd, also reserve the right to cancel any subscription without notice. If we do this we will return any outstanding funds for the remaining part of the subscription.


How we use your personal information
As a member you will receive exciting emails with new tutorials and exclusive special offers. You can of course unsubscribe at any time.  For more information please see our section on security and privacy.

 

Intellectual Property Rights
The content and materials published on are either owned or licensed by us. You must not reproduce, modify, duplicate, copy, license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make any part of our site available to any third party without permission from us in writing.

Availability of our site
We endeavour to make our site available 24 hours a day, with the exception of:

  • Essential maintenance.
  • Circumstances beyond our control.

 

Video Marketing
To promote CakeDecorating.TV we occasionally release a video to You Tube and social networks.
 

Who are we ?
The website CakeDecorating.TV is controlled and managed by Cake Decorating TV Ltd
(Registered in England No: 10967006 )

Our Registered Office:
Unit 8, Northdowns Business Park
Lime Pit Lane
Sevenoaks
Kent
TN13 2TL